How To

How To Fix Mobile Network Not Available


Are you tired of constantly seeing the frustrating message ‘Mobile Network Not Available’on your phone? Don’t worry, we’ve got you covered! In this article, we will guide you through some simple troubleshooting steps to help you fix this issue and get you back on track with your mobile network.

Whether you’re experiencing this problem on an iPhone or an Android device, we’ve got the solutions you need to stay connected.

First things first, let’s check for network coverage in your area. Sometimes, the problem may not be with your phone, but rather with the network itself. Look for any indicators on your phone that show the strength of your connection, such as signal bars or letters like 3G, 4G, or LTE. If you’re in an area with poor coverage, try moving to a different location or contacting your network provider to see if there are any known issues in your area.

If the network coverage is not the problem, the next step is to restart your phone. This may sound simple, but a quick restart can often resolve many connectivity issues. Simply hold down the power button until the options appear on your screen, then select ‘Restart’or ‘Reboot.’

After your phone turns back on, check if the ‘Mobile Network Not Available’message has disappeared. If it hasn’t, don’t worry, there are still more steps we can take to fix the issue.


Check for Network Coverage

If you’re experiencing issues with your mobile network, the first step is to check if there’s network coverage in your area. Signal strength analysis is crucial in determining the availability of network coverage. Start by checking the signal bars on your phone. If you have low signal bars or no signal at all, it indicates a weak or no network coverage.

In such cases, you may need to move to a different location or go outside to get a better signal.

Another aspect to consider when troubleshooting network issues is hardware problems. Sometimes, a faulty SIM card or a damaged antenna can cause network connectivity problems. To rule out hardware issues, try inserting your SIM card into another phone and see if you get network coverage. If you do, then the problem lies with your phone’s hardware, and you may need to get it repaired or replaced.

By checking for network coverage and troubleshooting hardware issues, you can identify the root cause of the mobile network not being available. Once you have determined that the issue is not related to network coverage or hardware problems, you can move on to the next step – restarting your phone.

Restarting your phone can help refresh the network settings and resolve temporary software glitches that may be causing the network issue.

Restart Your Phone

To solve the issue, simply restart your phone and see if that resolves the problem. Restarting your phone is one of the most common troubleshooting methods for mobile network issues. It helps refresh the software and reset any temporary network glitches that may be causing the problem. By restarting your phone, you give it a fresh start and a chance to reconnect to the network properly.

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If you’re experiencing network connectivity problems, a simple restart can often do the trick. It’s a quick and easy solution that can save you a lot of time and frustration. It’s important to note that restarting your phone won’t delete any of your data or settings, so you don’t have to worry about losing anything.

So go ahead, give it a try! Restart your phone and see if it fixes the issue. If the problem persists, the next step is to remove and reinsert your SIM card, which we’ll discuss in the next section.

Remove and Reinsert SIM Card

Removing and reinserting your SIM card can often resolve connectivity issues and allow your phone to properly connect to the network. If you’re experiencing a ‘Mobile Network not available’ error, this simple troubleshooting step should be your first line of defense.

Start by turning off your phone and locating the SIM card slot. Most phones have a small tray or slot where the SIM card is inserted. Use a SIM card removal tool or a small paperclip to gently eject the SIM card from its slot.

Once removed, inspect the card for any visible damage or debris. Clean the card and the slot carefully with a soft cloth or compressed air if needed. After ensuring everything is clean and undamaged, reinsert the SIM card back into the slot and power on your phone. This action will often refresh the connection between your phone and the network, resolving any temporary issues that may have been causing the error.

If removing and reinserting the SIM card doesn’t fix the ‘Mobile Network not available’ problem, there are alternative solutions you can try. First, check if your SIM card is properly activated and has sufficient credit or data balance. You can do this by contacting your mobile service provider or checking their website or app. Additionally, make sure that your phone is not in Airplane Mode or in a restricted network area. If you’re still having trouble, try switching to a different network mode, such as 3G or 2G, to see if that improves the connection.

If none of these troubleshooting steps work, you may need to consider resetting your network settings.

Transition: Once you’ve tried removing and reinserting your SIM card and still haven’t resolved the issue, the next step is to reset your network settings. This action will clear any network-related configurations on your phone and can often fix connectivity problems.

Reset Network Settings

Resetting your network settings can be a helpful step in resolving network connectivity issues. Although it may seem inconvenient to reconfigure your phone’s network preferences, this troubleshooting step can often solve the problem.

By resetting your network settings, you’re essentially starting fresh and allowing your phone to establish a new connection with your mobile network.

To reset your network settings, you can follow a few simple steps. First, go to the ‘Settings’ menu on your phone. Then, find the ‘Network & Internet’ or ‘Connections’ section. Within this section, you should see an option to ‘Reset Network Settings’ or something similar. Tap on it, and your phone will reset all network-related settings, including Wi-Fi, Bluetooth, and mobile data configurations.

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After resetting your network settings, your phone will reboot and automatically reconnect to your mobile network. This should resolve any connectivity issues you were experiencing. If, however, the problem persists, it may be time to contact your network provider for further assistance.

Now that you’ve reset your network settings, it’s important to monitor your phone’s connectivity to ensure the issue is completely resolved. If you continue to experience network connectivity issues, it may be necessary to reach out to your network provider for additional support. They have the expertise and resources to help you troubleshoot and resolve any persistent problems you may be facing.

Contact Your Network Provider

If you’re still experiencing connectivity issues, it’s time to reach out to your network provider for expert assistance. They have the knowledge and resources to help you troubleshoot and fix the problem.

Start by contacting their customer support hotline or visiting their nearest store. Explain the issue you’re facing and provide any relevant details such as the make and model of your phone. They may guide you through additional troubleshooting steps or suggest alternative network options.

Your network provider’s customer support team will work with you to identify the root cause of the problem. They may ask you to perform certain tasks, such as resetting your network settings or updating your phone’s software. Follow their instructions carefully and provide feedback on the results. They may also check if there are any known network outages or maintenance activities in your area.

In some cases, your network provider may offer alternative network options. For example, they may suggest switching to a different network mode or trying a different SIM card. They could also advise you on using Wi-Fi calling or connecting to a nearby public Wi-Fi network if available. Keep an open line of communication with your network provider throughout the process, as they can provide valuable insights and solutions to get your mobile network up and running again.

Frequently Asked Questions

How can I check if there’s a problem with my mobile network provider?

To check if there’s a problem with your mobile network provider, troubleshoot your mobile network by restarting your device, checking for software updates, and ensuring your SIM card is properly inserted. Common network provider issues include signal congestion and outages.

What should I do if restarting my phone doesn’t solve the network issue?

If restarting your phone doesn’t fix the network issue, don’t worry, there are still troubleshooting steps you can take. Check your SIM card, reset network settings, or contact your mobile network provider for assistance.

Is there any specific way to remove and reinsert the SIM card correctly?

To correctly remove and reinsert the SIM card, turn off your phone and locate the SIM card slot. Gently push the SIM card tray to eject it, remove the SIM card, and then reinsert it firmly. This troubleshooting step can help resolve common causes of network not available.

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Will resetting network settings delete any of my personal data or settings?

Resetting network settings can delete saved WiFi passwords and VPN configurations, but it won’t erase personal data or settings on your device. Feel confident in troubleshooting your network without worrying about losing important information.

What alternative solutions can I try if contacting my network provider doesn’t resolve the network not available issue?

If contacting your network provider doesn’t resolve the network not available issue, try troubleshooting steps like restarting your device, removing and reinserting the SIM card, or resetting network settings. Optimizing mobile network performance can also improve connectivity.


In conclusion, if you’re experiencing the frustrating issue of ‘Mobile Network Not Available’ on your smartphone, there are a few steps you can take to resolve the problem.

First, make sure to check for network coverage in your area. It’s possible that you’re in an area with poor signal strength or no network coverage at all. If that’s the case, you may need to move to a different location or wait until you’re in an area with better coverage.

Next, try restarting your phone. This simple step can often fix minor software glitches that could be causing the network issue. Turn off your device, wait a few seconds, and then turn it back on.

If the problem persists, try removing and reinserting your SIM card. Sometimes, the SIM card can become loose or dirty, which can interfere with the network connection. By removing and reinserting the SIM card, you can ensure that it’s properly connected.

If none of the previous steps work, you can try resetting your network settings. This will restore all of your network settings to their default values, which can help fix any configuration issues that may be causing the problem. Keep in mind that resetting your network settings will remove any saved Wi-Fi networks, so you’ll need to reconnect to them afterward.

If all else fails, it’s recommended to contact your network provider for further assistance. They may be able to troubleshoot the issue remotely or provide you with additional troubleshooting steps. They can also check if there are any network outages or maintenance work happening in your area that could be causing the problem.

For example, let’s say you’re traveling to a remote mountainous area for a hiking trip. As you reach the remote location, you notice that your phone displays ‘Mobile Network Not Available.’ In this case, the issue is likely due to the lack of network coverage in the area. To resolve the problem, you would need to move to a different location where there’s better network coverage or wait until you’re back in a more populated area with stronger signal strength.

In conclusion, the ‘Mobile Network Not Available’ issue can be frustrating, but with the steps outlined in this article, you can troubleshoot and resolve the problem. Remember to check for network coverage, restart your phone, remove and reinsert your SIM card, and reset your network settings. If the problem persists, don’t hesitate to contact your network provider for further assistance.


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