all in one booking and scheduling

Trafft Review: A Comprehensive Booking and Scheduling Solution

As a business owner, I was ecstatic to discover Trafft, a game-changing booking and scheduling solution. It simplifies the process by effortlessly managing multiple calendars and client relationships in one place.

With its integration with popular calendars like Google and Outlook, syncing is a breeze. The customizable options, mobile app accessibility, and seamless communication tools make it incredibly convenient.

In this article, I'll dive into Trafft's features, agency tiers, customization options, limitations, and user testimonials to provide a comprehensive review.

Key Takeaways

  • Trafft is a booking and scheduling solution that allows users to manage multiple calendars and client relationships on one platform.
  • Trafft offers different tiers, including agency tiers, that provide various features and customization options.
  • Trafft integrates with Google, Outlook, and iOS calendars to ensure up-to-date scheduling.
  • Trafft offers features like buffer times, group bookings, recurring appointments, and customizable booking sites.

Features and Functionality of Trafft

The features and functionality of Trafft provide a comprehensive solution for managing booking and scheduling needs. With Trafft, you can easily manage multiple calendars and client relationships on one platform. It offers different tiers, including agency tiers, that provide various features and customization options.

I appreciate that Trafft integrates with popular calendar platforms such as Google, Outlook, and iOS, ensuring that scheduling is always up-to-date. The buffer times feature allows for smoother transitions between appointments, and the group bookings feature is useful for scheduling multiple people at once.

I also like that Trafft offers recurring appointments and customizable booking sites. Its integration with tools like WhatsApp, Acumbamail, and Mailchimp for communication and email campaigns is a valuable addition.

Pros and Cons of Using Trafft

From my experience, using Trafft has its advantages and disadvantages.

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One of the pros of using Trafft is its comprehensive set of features. It allows for easy management of multiple calendars and client relationships on one platform. The integration with popular calendars like Google, Outlook, and iOS ensures that scheduling is always up-to-date. Additionally, Trafft offers useful features like buffer times, group bookings, and recurring appointments.

Another advantage is the availability of a mobile app, which allows for convenient access and management of appointments from anywhere.

On the other hand, there are some downsides to using Trafft. Some users have expressed concerns about the limitations of the tiered plans and the flexibility of certain features. Additionally, SMS credits aren't included in any tier and need to be purchased separately.

Agency Tiers and Customization Options

As an agency owner, I've access to different tiers of Trafft that offer various features and customization options.

Trafft offers agency tiers specifically designed for agencies managing multiple client accounts. These tiers, namely Tiers 3, 4, and 5, provide access to the agency dashboard and offer multiple licenses for Tier 2 features.

One notable customization option is the ability to apply custom branding. This includes white labeling booking features and removing Trafft branding from the admin dashboard.

However, it's important to note that each tier has its own limitations in terms of the number of licenses or clients it can accommodate.

Additionally, support is available for agency owners in Tiers 3, 4, and 5.

Limitations and Support for Trafft Users

I have encountered a few limitations while using Trafft and found that the support provided for users is quite helpful. One limitation I came across was the number of licenses or clients that each tier can accommodate. For example, Tier 2 only offers one license, while Tier 3 allows for up to five licenses. Additionally, SMS credits are not included in any tier and need to be purchased separately. However, the support provided for agency owners in Tiers 3, 4, and 5 is excellent. They are responsive and knowledgeable, addressing any questions or concerns promptly. Overall, while there are some limitations with Trafft, the support provided helps to mitigate any issues that may arise.

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Limitations Support
Limited number of licenses or clients accommodated Excellent support for agency owners in Tiers 3, 4, and 5
SMS credits not included in any tier Responsive and knowledgeable support team

User Reviews and Testimonials on Trafft

I've come across several user reviews and testimonials on Trafft, and they shed light on the platform's effectiveness and customization options.

Many users praise Trafft for its user-friendly interface and intuitive booking process. They mention that the platform has helped them streamline their scheduling and reduce administrative tasks.

Users also appreciate the customization options available, such as the ability to personalize booking sites and integrate with other tools.

However, there are also some users who express concerns about certain limitations and suggest improvements. For example, some users mention the need for more flexibility in terms of handling bookings outside of business hours or integrating with specific payment gateways.

Frequently Asked Questions

Can Trafft Handle Bookings Outside of Business Hours?

Yes, Trafft can handle bookings outside of business hours. It offers features like buffer times and customizable booking sites, allowing for flexible scheduling. This ensures convenience for both clients and businesses.

Does Trafft Integrate With Specific Payment Gateways?

Yes, Trafft integrates with specific payment gateways, allowing for seamless transactions and easy payment processing. It offers a range of options to suit your needs, ensuring a convenient booking and scheduling experience.

Can Blocked off Time Be Overridden in Trafft?

Yes, blocked off time can be overridden in Trafft. Users have the ability to manually override blocked off time and schedule appointments outside of regular business hours if needed.

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Are SMS Credits Included in Any of the Tiered Plans?

No, SMS credits are not included in any of the tiered plans. They need to be purchased separately. This allows for flexibility and customization in terms of communication options within the Trafft booking and scheduling solution.

Is Support Available for Agency Owners in Tier 2?

No, support is not available for agency owners in Tier 2. Support is only provided for agency owners in Tiers 3, 4, and 5.

Conclusion

In conclusion, Trafft is a game-changer when it comes to booking and scheduling solutions for businesses. Its seamless integration with popular calendars, customizable options, and integration with tools like WhatsApp and Mailchimp make it a comprehensive and efficient platform.

With the availability of a mobile app, managing appointments becomes incredibly convenient. Overall, Trafft has received positive user reviews and testimonials, confirming its effectiveness as a reliable booking and scheduling solution.

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